Majedie continuously strives to put its clients at the heart of its business and hopes to provide exemplary client service. We take complaints extremely seriously and want to make sure that our procedures are clear and easy to follow.
If would like to make a complaint or contact us in relation to an ongoing case you can do so either by calling us, by letter or by email using the contact details below. All complaints are dealt with in accordance with our complaints handling policy which can be found on this page. The policy gives more detail on how we manage complaints. If you are not satisfied with the outcome of the complaint you should contact the Financial Ombudsman Service.